Order & Delivery

ORDER

If you’d like to place an order over the phone or by email, you can reach us via call, text, or WhatsApp at +44 (0) 7532 757 753 or email contact@k-united.co.uk.

You are also welcome to visit our showroom at The 1840, St George's Gardens, 17 Vernon House, SW17 7FX, London, UK.

For wholesale enquiries, please email us with full details of your company.

All prices displayed on the K-United website are in Pounds Sterling (£). We do not charge VAT on our products.

SHIPPING

We offer free shipping on all UK Mainland orders of £24 and over.

For international shipping, please contact us directly for a custom quotation.

DELIVERY

• UK Orders: In-stock items are typically delivered within 5-10 days. If an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it becomes available.
• We dispatch parcels using Evri or DPD and will provide you with a tracking number once your order is shipped.
• A signature may be required upon delivery, so please provide an address where someone is available to sign. If no one is available, we will contact you to arrange a new delivery date.

REFUNDS & RETURNS

• You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched. To cancel, email contact@k-united.co.uk. If canceled within this period, we will issue a full refund, including postage and packaging costs.
• If your order has already been dispatched, you may return or exchange it within 30 days of receipt by emailing contact@k-united.co.uk.
• Returned items must be unused, in perfect condition, and in their original packaging.
• Please pack items securely and use registered delivery with a signature required. Keep your delivery receipt, as we cannot accept liability for items lost or damaged in transit.
• While we do not refund postage costs, you may still return your order free of charge for delivery.